As Palo Alto prepares to redesign University Avenue, downtown restaurants are rallying to protect a treasured asset that sustained them through the darkest days of the pandemic: their recently constructed parklets.
Initially approved as a temporary measure to address a public health emergency, parklets are now a permanent and popular feature of downtown's dining scene and a welcome boost to the bottom lines of local restaurants. The City Council recognized their value three months ago, when it voted to transform what had heretofore been a pilot program into a permanent one, effectively ensuring that the outdoor dining areas are here to stay for the foreseeable future.
That commitment was tested on Dec. 18, when council members reviewed a new proposal to enhance the University Avenue streetscape. Pitched by the consulting firm CSW and endorsed by city staff, the recommended alternative would increase sidewalk widths from 12.5 feet to 17.5 feet, partly by shifting the street from angled to parallel parking.
Unlike on California Avenue, which was recently established as a car-free promenade, University Avenue would retain two travel lanes for cars in each direction. Its widened sidewalks would be conceptually divided into three zones: a "commerce zone" near buildings that includes dining and merchandise racks; a pedestrian zone in the middle; and an "amenity zone" near the road for seating, newspaper racks and trash cans.
One casualty of this scheme is parklets. With dining areas now designated for the "commerce zones" next to the restaurants, the existing parklets would be removed. The report from CSW notes that parklets "create complications along the street as they reduce street parking, create conflicts between food servers and pedestrians, as well as complicate street sweeping."
"As this alternative provides an equitable seating area for all businesses along the corridor, which is shielded from vehicle traffic, we recommend discontinuing the parklet program for University Avenue," the report states.
That recommendation did not sit well with restaurant owners who in some cases invested tens of thousands of dollars in constructing the new parklets. Clayton Adelhelm, a partner in the downtown restaurant Local Union 271, said the business had spent about $80,000 to create the parklet, which he said helped make University Avenue "a beautiful space for the community to enjoy dining safely and comfortably."
Like other restaurant owners, he objected to the new proposal, which would remove the restaurant's parklet and result in it losing about 25 tables, Adelhelm said.
Randale Conner, general manager at Oren's Hummus, similarly slammed the recommended plan for University Avenue. The restaurant had spent more than $150,000 on its parklet, he claimed, a sum that he noted does not include the fees it paid to renew its permits (city staff countered that most parklets cost far less than that).
"Eliminating parklets will wipe out the gains made during the pandemic, which were embraced and appreciated by the community," Conner said.
Conner urged the council to stop moving the goalposts, a sentiment that was echoed by Claudia Cornejo, owner and operator of Café Venetia. The restaurant sector continues to be very fragile, Cornejo told the council during the public hearing.
"Every other year we get a curveball, not allowing us any sort of stability. The elimination of parklets will be yet another blow to our fate," Cornejo said.
The council largely agreed. While council members largely embraced the consultant's goal to revitalize University Avenue, they showed little appetite for abandoning the nascent parklet project that they only recently agreed should be made permanent. Council member Ed Lauing made a case for revising the recommendation so that it could accommodate parklets, a suggestion that his colleagues unanimously supported.
"The whole idea of striking a balance for economic vitality is exactly the right direction," Lauing said. "Economic vitality right now downtown is being driven unquestionably by parklets. To take a risk on that would be a very serious risk to take and to make a judgment with the one option in front of us is just the wrong approach entirely."
The alternative proposed by CWS was one of three that it presented in its new report. Other ideas called for installing bike lanes or further widening sidewalks. Both ideas were rejected by staff and consultants alike because they would require removal of trees and parking spots.
For some downtown property owners, the loss of parking posed a particularly significant problem. Leaders of downtown property companies Thoits Brothers and Premier Properties participated in the new plan and made sure that it reflected their position about maintaining on-street parking. Both supported the recommendation from CSW, which would remove parklets and preserve on-street parking.
John Shenk, CEO of Thoits Brothers, said his company wants to see restaurants like Local Union 271 and Rooh, an Indian restaurant with a distinctively large parklet, thrive (they happen to be Thoits Brothers tenants, he noted).
"But at this time, we must not act in our self-interests but do what's best for the total community and the next generation of businesses that will call University Avenue home," John Shenk said. "We need safety and compliance with all codes and ordinances and we need now to invest in our future."
Council members, however, rejected the idea that the success of University Avenue is somehow incompatible with parklets. They directed staff and consultants to come up with new alternatives that would preserve parklets and that would allow for a variety of sidewalk widths along University Ave.
Council member Pat Burt questioned the assertion in the report that the entire University Avenue should have 17.5-foot sidewalks.
"I don't understand why we'd need 17.5-feet sidewalks in front of a bank or in front of a drug store," Burt said.
The bigger issue, however, was parklets. Like others, Burt thought it was peculiar that the $40-million streetscape plan embraced by staff and consultants would eat into the newly constructed dining areas.
"The notion that we thought the public and private property owners and the city put in $40 million and cut in half the amount of outdoor dining doesn't make good sense to me," Burt said.
The city kicked off the University Avenue streetscape project two years ago as a way to boost downtown's vitality and make the economically ailing area more competitive with shopping destinations like Stanford Shopping Center, Santana Row in San Jose and the Town & Country Village. Steve Guagliardo, assistant to the city manager, said the goal is to offer a "compelling visitor experience" that compares to those destinations.
"We're not talking about design for today or even design for tomorrow," Guagliardo said. "What we're looking to do with this concept plan is take the opportunity we have to make a significant investment in University Avenue and make it something that works for all the stakeholders."
The council, however, concluded that the option favored by city staff and consultants falls well short for this goal. Council member Julie Lythcott-Haims suggested that the preferred alternative "hurts dining, does nothing for vacancies, is hard on bikers and does nothing for social spaces."
"I confess I don't yet see the vision in it, the elements that are going to give University Avenue an attractive sense of overall coherence and a rebranding of the environment that does in fact make us a destination on par with other places," Lythcott-Haims said.
The council broadly agreed, however, with the consultant's conclusion that dedicated bike lanes on University would not be desirable given the relatively narrow right-of-way. They supported either moving bike facilities to Lytton or Hamilton Avenue or shrinking the travel lane on University Avenue to accommodate bikes.
Council members also requested options that would cost less than $40 million and that could ostensibly be implemented faster, alternatives that staff would bring to a council committee for review in the coming months.
While the future configuration of University Avenue remains up in the air, council members agreed that it should include parklets. Vice Mayor Greer Stone empathized with the many restaurant owners who came to complain about the council's puzzling sequence of actions: its decision early in the fall to create a permanent parking program followed by the current proposal to effectively remove parklets from University Avenue.
"A lot of this was a short-term solution to issues within the pandemic," Stone said, referring to the origin of parklets. "But when we've been talking about a permanent parklet program and kind of placing that promise and that expectation out there, I feel like we're reneging on that deal."
Comments
Registered user
Crescent Park
on Dec 19, 2023 at 7:06 am
Registered user
on Dec 19, 2023 at 7:06 am
How could restaurant owners be so foolish? Spending g $150,000 for tenant improvements to a public parking space? They could buy a parking space for that much! Foolish decisions should not be rewarded. The street is owned by the public. Not some restaurant.
Registered user
Another Palo Alto neighborhood
on Dec 19, 2023 at 7:44 am
Registered user
on Dec 19, 2023 at 7:44 am
The thing I want to know is how many collisions there have been between servers carrying hot food or trays of beverages and pedestrians? I have witnessed a few near misses myself but adding strollers and small children to the mix it must be very hazardous to carry food across a sidewalk.
Registered user
College Terrace
on Dec 19, 2023 at 9:18 am
Registered user
on Dec 19, 2023 at 9:18 am
Are the restaurant owners still not paying for the additional space? If they are not, it is understandable that they do not want to give up the freebie that generates revenue.
Registered user
Community Center
on Dec 19, 2023 at 10:12 am
Registered user
on Dec 19, 2023 at 10:12 am
I love the outdoor dining opportunities in downtown Palo Alto! In a morass of banks and rug shops, the restaurants with parklets make the downtown feel more like a European city, with relaxed, happy diners in the good weather. Keep them! Keep the restaurants and forget the "parking" needs; we have plenty of parking downtown.
Registered user
Ventura
on Dec 19, 2023 at 10:20 am
Registered user
on Dec 19, 2023 at 10:20 am
What do you know, Californians like to eat outside. We have the best weather on the planet and for some reason our downtowns were not built with space for outdoor dining. We can fix that. We’ve traveled to other countries where alfresco dining is part of the culture. I’m so pleased that California Avenue is being redesigned with this in mind. University should definitely have this as well.
Registered user
JLS Middle School
on Dec 19, 2023 at 10:28 am
Registered user
on Dec 19, 2023 at 10:28 am
I hate the parklets & won't patronize restaurants which have them. 1) They selfishly usurp public property for their own profit;
2) They restrict parking & impede access to retailers who also deserve support & were negatively affected by the pandemic;
3) They create cross-traffic on sidewalks, creating hazards for pedestrians, especially those with small children or strollers and the elderly who aren't able to dodge servers & bussers as easily;
4) The propane heaters are hazardous to passersby & highly un-ecological.
No more parklets. The pandemic is over & freebies to restaurants should be too. They can go back to their previous boundaries & be successful or not, depending on the quality of the food & the business plans.
Registered user
Los Altos
on Dec 19, 2023 at 10:35 am
Registered user
on Dec 19, 2023 at 10:35 am
Some restaurants have developed a huge sense of entitlement, based on the city's generous support during COVID. Now they think they own the streets and don't care how disruptive their parklets are for pedestrians, bicyclists and drivers.
Spending $40M to make University Ave. "more competitive with shopping destinations like Stanford Shopping Center, Santana Row in San Jose and the Town & Country Village" is a fool's errand. The city's "main street" can never compete with those places, no matter how wide the sidewalks.
Palo Alto spent millions on California Ave. in 2015 with the slogan “California Avenue: Making a new downtown.”
Four lanes were reduced to two. Healthy trees were cut down. Embedded glass in the sidewalks turned out to be a big mistake. Now we've got a permanently closed street, to the detriment of many businesses, and the city will spend even more money to try to beautify it.
Consultants love to pull out their boilerplate plans to convince city governments they can become the next Rodeo Drive. Months -- perhaps years -- of arguments will ensue and no one will be happy with the result.
Registered user
University South
on Dec 19, 2023 at 10:42 am
Registered user
on Dec 19, 2023 at 10:42 am
Some basic facts from the article, sales tax data and my observations walking Univ Ave 2 or 3 times a day.
1) It was not just the restaurants but council also voiced support for the parklets.
2) Dining/cafes/bars account for the majority of DTN sales tax revenue
3) Council just confirmed parklets, set rules and required payment from parklet owners
4) The food and drink establishments bring people DTN and from my observation are busy and customers can get there whether by walking, biking or driving. With WFH there is plenty of parking and if we need more build another garage.
5) Council is getting close to the real question, which is what will make DTN an exciting place to go. While I wish all retailers success, I doubt what DTN or Univ Ave needs to be exciting is more store retail. How about more services and fun activities.
Registered user
Downtown North
on Dec 19, 2023 at 11:07 am
Registered user
on Dec 19, 2023 at 11:07 am
University Ave isn’t broken so I don’t understand why all this money to fix it. Spend
It on Cal Ave instead it needs more help.
Registered user
Embarcadero Oaks/Leland
on Dec 19, 2023 at 11:15 am
Registered user
on Dec 19, 2023 at 11:15 am
When is this city going to stop listening to consultants, often those with no local knowledge?
How can they pretend to care about shopping districts and the merchants and the restaurants when they so cavalierly destroy them after making them spend lots of good money on parklets?
How can they be SO out of it that they think parallel parking will speed up traffic when in fact the cars will back up behind those trying to park?
And as for Mr. Levy's claim that most people won't use cars to get downtown, how sad he doesn't dine with friends from out of town for whom it would be ludicrous for them to think of biking,
Also wondering how the lack of car traffic fits in with Pat Burt's support for Palo Alto becoming a "tourist" destination -- an idea that failed miserably ten years ago when they finally shut down the PA tourist office, quit the regional hotel groups etc. Does he / they expect tourists to take pogo sticks to get here and to get around.
So pathetic they expect our world to shrink to what's bikable (5 miles?) while destroying local merchants on El Camino, University and Cal Ave. And please try to be logical and stop telling us to take the train when they're replacing public transit parking lots with housing.
Registered user
Leland Manor/Garland Drive
on Dec 19, 2023 at 11:26 am
Registered user
on Dec 19, 2023 at 11:26 am
The city council has another consultant - consulting firm CSW. I question how many the council uses and at what cost?
As for University Ave, I believe it proper to improve the customer setting as many businesses have gone down the past several years. Except for the rug stores, they seem to be reappear.
Study the past ten years of business metrics for the street - number of customers each year, how the rents have changed, how the stores and restaurants have done financially. Then compare this to the pandemic years when the outdoor facilities were built and the last two years. How has the outdoor seating improved or impacted the University Ave businesses and restaurants? This is not rocket science.
Registered user
College Terrace
on Dec 19, 2023 at 11:54 am
Registered user
on Dec 19, 2023 at 11:54 am
University Avenue is not the Stanford Mall or Town & Country Village. Keep the parklets as they are necessary for
outdoor dining. Covid never went away. The latest Covid virus features more spikes than before making it hard to evade. Yes the city needs to work out and charge equitable fees based on the square footage restaurants use in the public space.
Registered user
Menlo Park
on Dec 19, 2023 at 2:27 pm
Registered user
on Dec 19, 2023 at 2:27 pm
I've lived in this area for over 68 years. I've worked, Studied, and played in every city, including, Palo Alto. I've seen so much and maybe too much. I am not sure. But what I am sure of is this. People who haven't resided in the Area, don't know the History. They are willing to go and just wreck History, and traditions as though former lives were not worth a bag of nickels.
They come in, move in, and begin inflicting their wants needs, and desires. Base mainly on Profits. If their profits include fun for me. I am all for it. I once worked at a Real Estate Office on California Avenue. It was a desert. Nice enough, but lacked finesse. Some restaurants on California Ave. have entertainment at night, that I've visited.
No one has mentioned Middlefield Rd and those Shops.
That Safeway needs a Facelift. I love the parking at the small centers. What about the Man who had low rent and is being forced out by The Landlord, after he put in over $80,000? There should be an Ordinance that states that if a Tenant puts that much money into a Landlord's building they become partners.
If the building is SOLD, the Tenant gets a percentage.
I am all for just about anything that will bring Entertainment Fun. I look around and see all the enjoyable places I once partook of as a child are just yanked away. My thoughts are Gentrification happens everywhere.
Stanford Shopping ctr. is moving and shaking. I think maybe people associated with the Center are against the University improvement. As they were with East Palo Alto wanting to take the entire Westside and turn that area into a profitable center. Palo Alto fought it tooth and nail.
Folks, there's enough for everyone. I believe in diversity and variety. Each location can have its character. Let the people decide which is Better for them and their enjoyment.
If you take out my Mini Golf course, replace it with "like in kind". Thank You for the Dog parks.
Registered user
Duveneck/St. Francis
on Dec 19, 2023 at 2:59 pm
Registered user
on Dec 19, 2023 at 2:59 pm
An example of a very successful and popular parklet is Venetia's. The owners have worked for several years to make it welcoming and attractive with plants, umbrellas, lights and seasonal decorations. When we go there, we hear languages from many different countries. The food, wine and coffee/chocolate drinks are good. A breath of Italy unlike any other place in PA.
It is a true asset to University Ave. I would hate to have it removed. It is one of the reasons we patrionize restaurants and stores on University Ave.
Registered user
Duveneck/St. Francis
on Dec 19, 2023 at 10:00 pm
Registered user
on Dec 19, 2023 at 10:00 pm
I agree with History Buff.
Let’s look at those very good points and proceed carefully.
Registered user
College Terrace
on Dec 19, 2023 at 11:50 pm
Registered user
on Dec 19, 2023 at 11:50 pm
I applaud the idea of removing all of the parklets everywhere in Palo Alto. Please replace outdoor dinning with lovely outdoor settings. Dinning outside, yes! Ugly parklets, no!
Registered user
Old Palo Alto
on Dec 20, 2023 at 5:47 am
Registered user
on Dec 20, 2023 at 5:47 am
If Palo Alto is going go do parklets, there need to be some standards:
1) Sidewalks should be passable.
2) The owners should be responsible for cleaning around the parklets, not just using leaf blower to blow debris from their space down the street as is common today.
3) There should be some standards for how parklets are constructed and what they look like, as they are in public space.
4) If parklets need to be heated, they should be heated by electric heaters, not the methane spewing heaters that make a mockery of Palo Alto's commitment to addressing climate change. that restaurants are using today. (Commenters say Palo Altans love eating alfresco, but apparently only if the great outdoors is heated for them?)
5) Restaurants with parklets should pay for the full cost of city services to maintain outdoor dining on public property at a minimum.
Registered user
Community Center
on Dec 20, 2023 at 9:22 am
Registered user
on Dec 20, 2023 at 9:22 am
@M
Earlier this year, the city already adopted permanent parklet standards close to what you asked for; Web Link
I think the city set an implementation date sometime next year to allow the restaurants to get them designed and built.
Registered user
JLS Middle School
on Dec 20, 2023 at 10:03 am
Registered user
on Dec 20, 2023 at 10:03 am
I moved to downtown Palo Alto as a student in 1963, living at the corner of Forest & Bryant long before the old Queen Anne Victorian 1896 former frat house was torn down for condos.
I've seen it all. Remember Liddicoats, Nivens, Swensons, the Varsity, Downtown Palo Alto isn't Paris or configured as Italian piazzas. It should be a vibrant "Main Street," with a mixture of offices, services, banks, retail stores large & small, and cafes. University Ave is the direct route from the Dumbarton Bridge to Stanford, through EPA, past Middlefield Rd, to CalTrain, and El Camino. Like it or not, it's a necessary thouroughfare which should not be obstructed with parklets. Turning it over to restaurants whose proprietors enlarge their spaces, disrupting auto, bicycle, and pedestrian traffic is wrong. Take away parklets & put in bike lanes.
Btw, Parisian cafes have sidewalk seating where the chairs are side-by-side, back up to the exteriors of the buildings, and are separated by very small tables intended use by 1 or 2 people. They nearly always face the street. leaving the sidewalks clear. Larger groups eat inside at 4 top or 6 top tables.
If PA wants to sacrifice the function of a small but vital traffic artery, maybe it should hire a modern Haussmann to blow up buildings & create bigger roads wide enough for public squares with places for al fresco dining.
Registered user
University South
on Dec 20, 2023 at 11:04 am
Registered user
on Dec 20, 2023 at 11:04 am
My wife and I use the parklets often even in winter and enjoy them a lot.
This week I will have at least three business meetings in the parklets.
In addition the city as stated above laid out standards for the parklets including owner payments, these should be enforced next year.
Moreover, the Univ Ave removal of parklets would still leave them legal on Ramona and Cal Ave and I fail to see how this would be fair or consistent for the Univ Ave restaurants and cafes.
If building the parking garage at Hamilton and Waverley could be part of a solution allowing Univ Ave parklets and street redesign, I would suppor that particularly if some space could be reserved for DTN low-wage workers and/or if it could be combined with housing.
Registered user
Adobe-Meadow
on Dec 20, 2023 at 11:40 am
Registered user
on Dec 20, 2023 at 11:40 am
So Stephen Levy - you are negotiating now an outcome? The taxpayers and business owners want the city to "function" in it's job to coordinate the "business of business" for this city and not let every activist group run in the door and direct traffic on the street. That includes the bike coalition which would paint the street green and reduce parking on the street. And the focus on the parking garage is a "tell" of further interference in the city functions.
Here is a better idea - fill those empty buildings with interesting commercial businesses and the garages will fill up with CARS. And the people in the CARS will go out to eat, drink, and enjoy themselves. And the city will make MONEY in the process. Their JOB.
Registered user
Embarcadero Oaks/Leland
on Dec 20, 2023 at 12:55 pm
Registered user
on Dec 20, 2023 at 12:55 pm
Good that the City Cpuncil sent Mr. Shikada and the Pleasanton-based consultant back to the drawing board to come up with a less costly plan the $40,000,000 proposed and more respectful of the University Avenue businesses.
Thank you, Mayor Kou and council members Lauing, Burt and Stone for recognizing that economic vitality and cost-effectiveness matter much more than rushing to "transform" downtown, esp. given the city's pathetic track record.
Registered user
College Terrace
on Dec 20, 2023 at 3:58 pm
Registered user
on Dec 20, 2023 at 3:58 pm
@M - great suggestions! The City should also consult with Vector Control. Those black rodent traps don't do much for the appetite!
Registered user
Southgate
on Dec 20, 2023 at 6:05 pm
Registered user
on Dec 20, 2023 at 6:05 pm
I support the parklets and would like them to get bigger! Once again I'll suggest that University Ave should be closed to car traffic between High and Waverly. Make Hamilton and Lytton one way in opposite directions. I know that some merchants believe that their customers can drive to their stores and park, but that hasn't been the reality for a long time. Parking happens in parking garages. Get out of your car and walk and see what else the area has to offer!
Registered user
Another Palo Alto neighborhood
on Dec 22, 2023 at 12:15 pm
Registered user
on Dec 22, 2023 at 12:15 pm
The problem with overuse of consultants is that staff doesn't deeply study anything any more. Over time, THEIR local knowledge diminishes (or never is developed because they don't get out into the community enough--especially the parts of the city that are not close to City Hall.
"...consultants lack the knowledge and expertise that organizations turn to them for. Instead, ...consultants often merely create an "impression of value" that is strong enough to secure fat contracts, but, in the end, their work doesn't amount to much more than that." If city staff also doesn't have local knowledge, how can they evaluate the quality of consultants' work?
Registered user
Embarcadero Oaks/Leland
on Dec 22, 2023 at 12:25 pm
Registered user
on Dec 22, 2023 at 12:25 pm
"...consultants lack the knowledge and expertise that organizations turn to them for. Instead, ...consultants often merely create an "impression of value" that is strong enough to secure fat contracts, but, in the end, their work doesn't amount to much more than that." If city staff also doesn't have local knowledge, how can they evaluate the quality of consultants' work?"
A) By how much it enhances their resume, B) by how much the rates let them expand their department and purview, C) by who well it positions them for their next career opportunity.
(For C, the example of a recent department head joining Google's Transportation and Real Estate departments comes to mind.)