What are the details of Transit America's plan? Do they plan to revamp ticketing, marketing, advertising, promotions, etc. to encourage new riders? Do they plan to do deals with new housing near stations to give buyers of housing reduced monthly passes for six months? Do they have any guarantees about not closing stations (particularly those near new housing developments or business parks)?
Do they have details of how they will not reduce service but aim to increase and improve service?

Maintenance contracts are obviously important and good to have, but the details of how they plan to run Caltrain more efficiently and improve the service for increased ridership and customer satisfaction would be of more interest.

From the Caltrain Press Release about the TransitAmerica deal:

Web Link

"The major components of Caltrain’s new five-year contract, with five one-year options, include the daily staffing and operations of trains, as well as inspection and maintenance of tracks, the passenger rail vehicle fleet, rights of way, structures, the signaling and communication network, stations, and other facilities. "

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