Town Square

Post a New Topic

Power outage in downtown Palo Alto impacts about 1,300 customers

Original post made on Sep 4, 2023

An estimated 1,300 customers are without power in downtown Palo Alto on Monday afternoon, city officials said.


Read the full story here Web Link posted Monday, September 4, 2023, 3:06 PM

Comments (6)

Posted by DV Henkel-Wallace
a resident of Midtown
on Sep 4, 2023 at 4:32 pm

DV Henkel-Wallace is a registered user.

POwer also went out for a minute around 3:55 pm


Posted by Online Name
a resident of Embarcadero Oaks/Leland
on Sep 4, 2023 at 6:42 pm

Online Name is a registered user.

As discussed on NextDoor, CPAU's outage alerts contained erroneous information:

The correct link for the outage map is Web Link not the links contained above or in the city emails. You said CPAU is "testing" new websites etc. but it would be great if you yourself tested the links before releasing it to us during power outages. Also, your big green box covers up the map making it impossible to see the map itself.


Author
• City of Palo Alto•1h

Point well taken. We've updated the posts with the correct URL and will work with our partners in Utilities to update the old "quicklink." This was the first outage with the new system and you're right, the Police Department should have tested the link as a result. Appreciate the feedback.

Maybe staff could use their new paid Days Of Reflection to contemplate the virtues of testing their sites /links before releasing them to the public as they've done repeatedly for the Crime Maps, the Avoid Construction Route Finder Beta, etc etc.

Just a thought.


Posted by Bystander
a resident of Another Palo Alto neighborhood
on Sep 5, 2023 at 8:07 am

Bystander is a registered user.

Latest Tweet I have seen from Utilities says due to severely damaged equipment which needs to be replaced, it is now due to come back at 3 am! I wonder if it is working yet.

Severely damaged equipment, does this mean vandalism? How does equipment get damaged unless something untoward occurs?


Posted by Mondoman
a resident of Green Acres
on Sep 5, 2023 at 9:37 am

Mondoman is a registered user.

@Bystander
I believe the report I heard mentioned "equipment failure", which doesn't sound like vandalism. Certainly electrical equipment can fail in spectacular ways that causes local damage.


Posted by Former Campus Resident/Observer
a resident of Southgate
on Sep 5, 2023 at 2:25 pm

Former Campus Resident/Observer is a registered user.

Re. Undergrounding Utilities: Looking at the correct map, I see that my address (In Southgate) is within the larger area affected, but POWER HERE STAYED ON. Perhaps my good fortune is because we have UNDERGROUND UTILITIES. Just saying. Still hoping the city planners will take a long view and avoid doing new utilities up on poles where they are so vulnerable to vehicle crashes, winter storm damage (fallen trees, etc), etc. Yes, underground has some challenges and costs more. But if we are going to get people weaned off GAS, we'll need power that doesn't go out on a beautiful day like yesterday.


Posted by Mondoman
a resident of Green Acres
on Sep 5, 2023 at 9:54 pm

Mondoman is a registered user.

@Former
My understanding is that the city will no longer create underground vaults (e.g. for transformers), instead using large ugly metal utility cabinets placed in an easement on the homeowner's side of the sidewalk. Already-undergrounded neighborhoods will have their new/upgraded equipment installed in such above-ground metal cabinets even if the wiring remains underground. The complaints expected from such "de-undergrounding" are why already-undergrounded neighborhoods are scheduled to be last to have their electricity distribution upgraded.


Don't miss out on the discussion!
Sign up to be notified of new comments on this topic.

Email:


Post a comment

On Wednesday, we'll be launching a new website. To prepare and make sure all our content is available on the new platform, commenting on stories and in TownSquare has been disabled. When the new site is online, past comments will be available to be seen and we'll reinstate the ability to comment. We appreciate your patience while we make this transition..

Stay informed.

Get the day's top headlines from Palo Alto Online sent to your inbox in the Express newsletter.